Lee Game Terms and Conditions

1 Acceptance of Terms

By accessing, registering for, or using the Lee Game platform at leegame.app, you confirm that you have read, understood and agree to be bound by these Terms and Conditions in full. These Terms apply to all areas of the platform including Sports Betting, Casino, Live Casino, Slots, the Game Lobby, VIP programme and all Promotions.

If you do not agree to any part of these Terms, you must not use Lee Game. Your continued use of the platform following any update to these Terms constitutes acceptance of the revised version. We recommend you check this page periodically so you are always aware of the current Terms in effect.

2 Eligibility

To open and use a Lee Game account, you must meet all of the following eligibility requirements at the time of registration and throughout your use of the platform:

• You must be at least 18 years of age. Lee Game is an adult-only platform. Anyone found to be under 18 will have their account closed and any funds returned in line with our verification procedures.
• You must be legally permitted to participate in online gaming and sports betting activities in the jurisdiction from which you are accessing the platform.
• You must not be acting on behalf of another person or as a professional or commercial entity.
• You must not be a current employee, contractor or close family member of a Lee Game employee where such participation would create a conflict of interest.
• You must not have been previously self-excluded or permanently closed from a Lee Game account.

Lee Game reserves the right to request proof of age and identity at any point. If satisfactory verification documents are not provided within the requested timeframe, the account may be restricted or suspended until the matter is resolved.

3 Account Registration

Each individual is permitted to hold one account only on the Lee Game platform. Opening duplicate accounts — whether under the same name, the same payment details, the same device or the same IP address — is a breach of these Terms and may result in all associated accounts being suspended and balances being withheld pending investigation.

When registering, you must provide accurate, complete and current information. This includes your full legal name, date of birth, valid contact details and any additional information requested during the identity verification process. You are responsible for keeping your account information up to date. If your contact details, payment methods or other registered information changes, you must update your account promptly.

Lee Game may require you to complete a Know Your Customer (KYC) verification process before processing withdrawal requests or at any other time we consider it necessary. Verification documents typically include a valid government-issued identity document and proof of payment method ownership. Accounts that fail or decline to complete KYC verification may have withdrawal access restricted until the process is completed.

4 Account Security

You are solely responsible for maintaining the security and confidentiality of your Lee Game account credentials, including your username, password and any two-factor authentication codes. Lee Game will never ask for your password by email, live chat or any other communication channel.

All activity that takes place through your account — including bets placed, deposits made and bonuses claimed — is your responsibility. If you suspect that your account has been accessed without your authorisation, you must notify Lee Game immediately so that appropriate steps can be taken to secure the account.

• Use a strong, unique password that you do not use on other platforms.
• Enable two-factor authentication from your account security settings.
• Never share your login credentials with another person, including family members.
• Log out of your account when using a shared or public device.
• Regularly review your transaction history for any activity you do not recognise.

Lee Game cannot be held liable for losses resulting from unauthorised access to your account where the breach was caused by your failure to maintain reasonable security practices, including sharing your credentials or failing to secure the device you use to access the platform.

5 Deposits

All deposits on Lee Game are processed in Pakistani Rupees (PKR). The platform supports the following deposit methods: JazzCash, Easypaisa, Raast, direct bank transfer, debit cards and credit cards. Minimum and maximum deposit amounts apply per method and are displayed in your account at the time of deposit.

Deposits made via JazzCash and Easypaisa typically reflect in your Lee Game balance within seconds of a successful transaction confirmation. Raast and bank transfers may take a few minutes to process depending on your bank. If a deposit does not appear in your balance within the expected timeframe, contact support with your transaction reference number for assistance.

• Deposits must be made from a payment account or card registered in your own name.
• Lee Game does not accept deposits from third-party accounts.
• No processing fees are charged by Lee Game on standard deposits through supported PKR channels.
• Deposits made in error are subject to our standard reversal process and may take time to resolve.

6 Withdrawals

Withdrawals are processed in PKR to the same payment channel used for your most recent deposit wherever possible. If the original deposit method is unavailable for withdrawal, Lee Game will process payment via an approved alternative method after identity verification is confirmed.

Standard withdrawal processing times are as follows:

• Standard accounts: Withdrawals processed within 24 hours of the request being submitted and verified.
• Silver VIP and above: Priority processing, typically within 12 hours.
• Platinum and Diamond VIP: Same-day processing as standard, subject to daily cut-off times.

Before a withdrawal can be processed, your account must have completed KYC verification. Bonus funds that have not yet met the applicable wagering requirements cannot be withdrawn. Lee Game reserves the right to carry out additional verification checks on withdrawal requests above certain PKR thresholds, which may temporarily extend the processing time.

7 Bonuses and Promotions

Lee Game offers various bonuses and promotions including welcome bonuses, deposit match offers, PSL and cricket special promotions, free bet credits, accumulator boosts and VIP cashback. Each promotion has its own specific terms which are published on the Promotions page and must be read before opting in.

The following general bonus rules apply across all Lee Game promotions unless the specific promotion terms state otherwise:

• All bonuses are subject to a minimum wagering requirement before the bonus or any winnings derived from it can be withdrawn.
• Wagering requirements must be completed within the stated validity period. Bonus funds not used within the validity window expire automatically.
• Only one welcome bonus can be claimed per player, per household or per device.
• Bonus funds are used after real-money balance in most circumstances. Some promotions may specify a different order — check individual promotion terms.
• Bets placed on certain game types or at certain stake sizes may contribute at a reduced rate or not at all towards wagering requirements. This is specified in each promotion's terms.
• Lee Game reserves the right to withdraw, modify or extend any promotion at any time without prior notice.
• If a bonus is claimed using more than one account, or if there is evidence of bonus abuse, all bonuses across the associated accounts will be voided and the accounts may be suspended.

8 Sports Betting Rules

All sports bets placed through Lee Game — including Cricket, PSL, T20, Football, Esports and all other markets — are subject to the following general rules. Event-specific rules may additionally apply for certain sports and competitions.

• Bets are confirmed only when an acceptance confirmation is displayed on screen. A bet that does not receive a confirmation message has not been accepted and no funds will be deducted.
• In-play (live) bets are accepted at the discretion of the platform and may be suspended or rejected during periods of rapid score changes or other significant match events.
• If an event is abandoned, postponed or cancelled before the minimum time threshold required for the market to be settled, all bets on that event will be voided and stakes returned to your PKR balance.
• For Cricket matches, if a game is interrupted by weather and cannot be completed within the rescheduled period, bets will be settled according to the official result or voided if no official result is declared.
• Accumulator bets that include one or more void selections will have the voided leg removed and the bet settled as an accumulator with the remaining selections.
• Lee Game reserves the right to void bets where there is evidence of a palpable error in the odds offered, including pricing errors caused by technical issues.
• Maximum payout limits apply per event and per market. These limits are displayed within the relevant market at the time of placing the bet.

For full Cricket betting rules including PSL, T20 international and domestic competition markets, and for Football, Esports and other sport-specific rules, please refer to the detailed Betting Rules section accessible from the Betting page.

9 Casino and Slots

The Casino and Slots sections of Lee Game feature games sourced from international game providers. All games use certified random number generation (RNG) technology to determine outcomes. Live Casino games are operated through a live streaming feed with real dealers and are subject to the rules specific to each table game.

• Game outcomes in Slots and RNG Casino games are determined by certified random number generation. Historical outcomes do not influence future results.
• Lee Game is not responsible for any disruption to a Casino or Slots session caused by internet connectivity issues on the player's side.
• In the event of a disconnection during a Casino or Slots game where the outcome has already been determined by the system, the result will stand and the balance will be updated accordingly when the session is restored.
• Minimum and maximum bet sizes apply per game and are displayed within the game interface before play begins.
• Progressive jackpot games are subject to additional rules specific to each jackpot title. Jackpot wins are paid in full in PKR subject to applicable maximum payout terms.

Access to the Live Casino requires a stable internet connection. Lee Game recommends using a Wi-Fi connection or a 4G/5G mobile data connection for the best Live Casino experience on mobile.

10 Prohibited Conduct

The following activities are strictly prohibited on the Lee Game platform. Engaging in any prohibited conduct may result in immediate account suspension, permanent closure, forfeiture of account balance and reporting to relevant authorities where applicable:

• Multiple accounts: Opening more than one account, whether in your own name or another person's name, is prohibited.
• Identity fraud: Providing false registration information, using another person's identity or payment details, or impersonating any individual.
• Bonus abuse: Exploiting bonus offers, wagering requirements or promotional mechanics in bad faith, including coordinated abuse across multiple accounts.
• Automated betting: Using bots, scripts, macros or any form of automated software to place bets or interact with the platform in place of genuine manual play.
• Collusion: Working with other players to influence the outcome of a Casino game or to exploit the platform in any coordinated manner.
• Money laundering: Using Lee Game to deposit, move or withdraw funds as part of any money laundering or financial crime scheme.
• Technical exploitation: Deliberately exploiting software bugs, glitches or pricing errors to gain an unfair advantage over the platform.

11 Responsible Gaming

Lee Game is committed to providing a gaming environment that stays safe and enjoyable for every player. Gaming is intended to be a form of entertainment — and like any form of entertainment, it works best when it stays within your personal budget and time boundaries.

The following responsible gaming tools are available to every Lee Game account holder at no charge, accessible directly from your account settings:

• Deposit limits: Set a maximum daily, weekly or monthly deposit amount in PKR. Limits take effect immediately when set and can only be decreased immediately — increases require a cooling-off period before taking effect.
• Session time reminders: Set an alert to notify you after a specified duration of continuous play.
• Cooling-off period: Temporarily suspend your account for a defined period — 24 hours, 7 days, 30 days or up to 6 months. The account cannot be reopened during the cooling-off window.
• Self-exclusion: Permanently close your account and block access for a minimum period of 6 months. This is a serious step and cannot be reversed within the exclusion period.

If you feel that your gaming is no longer enjoyable, that you are chasing losses, or that you are spending more PKR on gaming than you can comfortably afford, we strongly encourage you to use these tools or contact our support team. Responsible gaming resources and guidance are available on the Responsible Gaming page.

12 Privacy and Data

Lee Game collects and processes personal data in accordance with our Privacy Policy, which forms part of these Terms and Conditions. By registering and using Lee Game, you consent to the collection, processing and storage of your personal data as described in the Privacy Policy.

Personal data collected during registration and account use — including your name, contact details, payment information and betting activity — is used to operate your account, process transactions, verify your identity, deliver personalised promotions and fulfil our security and compliance obligations.

• Lee Game does not sell your personal data to third parties for marketing purposes.
• Your data may be shared with payment processors, identity verification providers and other essential service partners who are contractually bound to handle it securely.
• You have the right to request a copy of your data, request corrections or request deletion of your account data, subject to our legal retention obligations.

For full details on how Lee Game handles your personal data, your rights and how to exercise them, please read the Privacy Policy.

13 Intellectual Property

All content on the Lee Game platform — including but not limited to the website design, graphics, text, logos, game interfaces, software, data and all other materials — is the intellectual property of Lee Game or its licensed content providers. All rights are reserved.

You are granted a limited, non-exclusive, non-transferable personal licence to access and use the Lee Game platform for your own personal, non-commercial entertainment purposes. This licence does not permit you to:

• Copy, reproduce, distribute or republish any content from the Lee Game platform without written permission.
• Reverse engineer, decompile or otherwise attempt to extract the source code of any part of the platform software.
• Use any Lee Game trademark, logo or brand asset without prior written approval.
• Create derivative works based on any Lee Game content or software.

Any unauthorised use of Lee Game intellectual property may result in legal action. If you wish to request permission to use any Lee Game content, please contact us at [email protected].

14 Limitation of Liability

Lee Game provides the platform on an "as is" and "as available" basis. While we make every reasonable effort to ensure the platform is available at all times and that all information is accurate, we cannot guarantee uninterrupted access or complete accuracy of all content at all times.

To the fullest extent permitted by applicable law, Lee Game shall not be liable for:

• Any loss of winnings, profits or opportunity arising from platform downtime, technical errors or delayed bet acceptance.
• Any indirect, consequential or incidental loss arising from your use of or inability to use the platform.
• Losses resulting from your failure to maintain account security or from unauthorised access to your account.
• Interruptions to live streaming in the Live Casino caused by third-party provider issues or internet connectivity problems on the player's end.
• Any loss arising from your reliance on information published on the platform, including odds, statistics or promotional details, where such information contains an error.

Nothing in these Terms limits liability for fraud, death or personal injury caused by negligence, or any other liability that cannot be excluded by law. If you believe Lee Game has made an error that has directly affected your account, contact support within 30 days of the event so the matter can be reviewed.

15 Changes to These Terms

Lee Game reserves the right to amend, update or replace these Terms and Conditions at any time. When material changes are made, we will update the "Last updated" date at the top of this page. Where the changes are significant, we may also notify registered account holders by email or via an in-platform notification.

Your continued use of Lee Game after any changes to these Terms have been published constitutes your acceptance of the revised Terms. If you do not agree with any changes, you should stop using the platform and may close your account by contacting support. Any bets already placed or transactions already processed at the time of a Terms update will be settled under the Terms that were in effect when they were placed.

16 Contact Us

If you have any questions about these Terms and Conditions, or if you need assistance with your account, payments or any other matter related to Lee Game, the support team is available every day of the week.

• Email: [email protected] (displayed for reference — please log in to your account to raise a support ticket for the fastest response)
• Live Chat: Available within your Lee Game account — look for the chat icon in the bottom corner of the screen once logged in.
• FAQ: Common questions about account management, deposits, withdrawals, bonuses and betting rules are answered in the FAQ section.

For responsible gaming queries, including requests to set deposit limits, apply a cooling-off period or initiate self-exclusion, you can also access these tools directly from the Settings section of your account without needing to contact support — though our team is always available to assist if you prefer to speak with someone.